New Console

Honestly, I don’t think I’ve ever used a more maddening service than this. My current DB was suspended even though the AWS Marketplace subscription was set to renew. But surprise - renewal didn’t happen because Neo4j decided to decommission the existing subscription. Brilliant move. No idea why anyone thought that was a good approach, but fine, whatever, I went through the hoops. Then the Neo4j documentation cheerfully claims that once the new subscription is active, all existing projects and orgs will magically move over. Spoiler alert: absolutely none of that happened. Alright, I thought, let’s just create a new project. Except… another roadblock. I can’t even give it a custom name, so I’m stuck with the extremely imaginative “New Project.” The custom name option is “Only available for Prepaid or Credit Card payment methods.” Really? That’s the line you draw? That’s the feature you gatekeep? Stunning. Maybe support could help? Of course not! I can’t even create a support ticket because the genius ticketing form requires a project name - it just doesn’t detect the project it forced me to name “New Project” in the first place. Fantastic design. Maybe I can call someone? Nope! The recorded message tells me to open a ticket - yes, the same ticket I can’t open. At this point, I’ll be pushing to move my entire team off this circus of a service.

In the left navigation, the icons for “Instances”, “Graph Analytics”, and “Data APIs” appear stacked/overlapping instead of aligned normally. The issue occurs in the Aura Console instance context (top shows tabs like Resources / Instance / Database, with an instance selected

In our graph, we have some common labels (e.g. "CAR") and then we use combinations of those labels so we might have nodes with labels ":CAR:SEDAN", ":CAR:SPORTS", and ":CAR:AWD". In the graph visualization UI, if I try to add custom colors to labels, SEDAN, SPORTS, or AWD, it has no effect. all nodes are the same color as what is inherited by label "CAR"

We are a small non profit and known for our work on a social simulation known as RealLives. Being a social serious simulation which is used by schools and universities, we were wondering to use Neo4j that can add great value to our stakeholders which are students, teachers and professors. I am also Ashoka Fellow and work as a social entrepreneur. Being a small non-profit foundation based out of India, can you consider offering Neo4j free or atleast some credits? Thanks for your understanding. Dr. Parag Mankeekar

the existing instance can not run while seeing the knownlege graph in explore.

Hello, The instance that got deleted for me was worth 2 months of work. I wish If I can get a Snapshot of it to keep it for future reference whenever I need to use it again. This Instance was part of a proof-of-concept, if it passed we would have bought an enterprise subscription. Losing this instance harms my project drastically.

I had delete previous nodes, but it also shows on the Database information. And there is no records when I click this nodes.

I already changed the browser, I already added aliases for the columns, it's no use. For a few days now, the table mode of the neo4j browser simply places all the column data in the first row and the other columns are empty.

Or reach me out and i will help you create it