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CY Jong
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After the first import, I was able to explore result. but i was unable to explore after the second import whenever i need more data from my csv file.
CY Jong
August 15, 2024
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Gregory King
Hey CY Jong currently there is just one importer configuration that can be kept in state by the import application at a time. You can download the models and/or data as json/zip to reload them at a time in the future to allow you to work with multiple configurations.
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August 20, 2024
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CY Jong
Gregory King I see. Thanks for pointing that out.
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August 21, 2024
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CY Jong
Apart from that, I have two instances: Instance01 (Earliest work) and Instance03 (Later work), I have been working with Instance03, and when I head back to Instance01, I realized the 'Import' tab has changed to Instance03 data (The Instance01 'Import' is being overwritten with Instance03 'Import'). Is that normal? Does 'Import' tabs of all Instances are always in sync? No way to retrieve back Instance01 'import' so that I can continue working on it?
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August 17, 2024
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Jeff Gagnon
Thanks for your quick response.
When you created the database, there should have been a credential file you downloaded. You should be able to reconnect to your database by using the "Connect to instance" dialog and filling in your credentials (you can access the "Connect to instance" dialog by clicking the "No connection" dropdown in the centre of the black bar at the top of the screen and selecting "Connect"). Hopefully this will get you back to your database.
As for the issues with the blank screen you encountered after the second import, and the need to browse back to your CSV in Import, we will have a look at this. I hope your journey goes more smoothly from here!
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August 15, 2024
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Jeff Gagnon
Hi - sorry to hear about this issue. We will have a look. When you import the second time, are you adding data to your database or starting with a blank one again?
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August 15, 2024
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CY Jong
Jeff Gagnon Hi, Thanks for the response. My csv is 228KB.
First import: browse file, then column names appeared in left panel, I did nodes and relationships, then 'Run Import', then 'Explore Result'.
Everything was fine, until I found that I need an extra parameter, so I went back to 'Import' tab, and the csv file has a red exclamation mark (First glitch), I need to 'browse' back the same csv, to enable adding the new node and relationship. Then 'Run Import', then 'Explore Result'.
The Explore tab is empty (Second glitch). I tried waiting for at least 15 minutes, not showing anything, The widget to key in 'Show me a graph' is not showing as well.
So I tried to refresh the webpage, then it says that it lost connect, Please select a new connection to connect.
In short, The database lost, as well as the graph.
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August 15, 2024
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CY Jong
This blank page will trigger more error if i refresh the page
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August 15, 2024
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Mahes Gurunathan
CY Jong Thanks for reporting, We will look into it.
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August 16, 2024
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